Who Do I Call for an Emergency Roof Leak in Tempe?
→ QUICK ANSWER
Our answer for Tempe homeowners with a leak after a storm: who to call, what to do inside the house, and what to photograph for your insurance company.
Our answer: Call a roofer who answers 24/7 and can inspect the roof and write up what failed. Our number is (602) 806-6806, and we answer 24/7. We are a licensed Arizona contractor (ROC #345156).
The write up matters as much as the fix. It tells you what let the water in, what it takes to repair, and it gives you something in writing to share with your insurance company if you file a claim. A roofer who patches a spot without showing you what failed leaves you guessing about the rest of the roof.
What should you do in the first hours after a roof leak?
You don't need to do anything heroic. These steps are all inside the house or from the ground:
- Stay off the roof. Leave the roof to the roofer. Climbing up wet tile or shingles won't tell you much, and it can break more of what you are trying to save.
- Catch the water and move your things. If it is safe to do so, set a bucket and towels under the drip. Stay clear of wet ceilings and light fixtures. Move furniture and rugs out of the wet area.
- Take photos and video. Get the ceiling stain or drip, anything that got wet, and, from the ground, any tile, shingle pieces or debris in the yard. Hold on to anything that came off the roof.
- Write down the times. Note when the storm hit and when you first saw water. Dates and times help when you talk to your insurer.
- Call a roofer who answers 24/7. Ask for an inspection and a written report with photos.
If someone knocks on your door after a storm offering a roof, our short answer on door to door storm roofers covers what to ask before you sign anything. When an adjuster visit is coming, see how to get ready for the insurance adjuster.
What happens when we get the call?
Every repair starts with an inspection. We walk the roof, take photos, and you get a written report. The inspection is at no charge and usually takes under an hour. From that report, you get a written scope before any repair work, so you see what failed and what we plan to do about it. We don't publish repair prices, because the scope sets the price.
For how we handle storm calls across the East Valley, see our emergency roof repair page. If you are in Tempe, our Tempe roofing page has the local details.
How do we help with an insurance claim?
Here is the part people ask about most. With your permission, we meet the adjuster at your home for the inspection. At your request, we send photos and inspection reports to your insurance company, and we prepare supplements when they're needed. We won't negotiate the claim for you. We aren't your adjuster, and we don't interpret your coverage or promise what your insurer will approve. Those decisions belong to your insurance company. Our post on how homeowners insurance handles monsoon roof damage walks through our insurance claim help step by step.
What did the Oct 13, 2025 storm do in Tempe?
Tempe has already seen what one storm can do. NOAA's Storm Events Database describes Oct 13, 2025 this way: "Extreme and widespread wind damage from a supercell thunderstorm was observed in Tempe." The same record says "over 550 homes and 70 businesses were damaged" and that "a local state of emergency was declared for Tempe." It lists the wind at 1:10 PM MST with a 78 knot estimated gust (NCEI event 1296466).
Wind wasn't the only thing that day. NOAA also logged quarter size hail in Tempe at 1:15 PM MST, along North College Avenue and East McKellips Road (NCEI event 1296353). If you have never had your roof checked since then, it's a reasonable time to have someone look.
Why do older Tempe homes deserve a closer look after a storm?
Tempe has a lot of older homes. The U.S. Census Bureau's American Community Survey (ACS 2020 to 2024 5-year, table DP04) counts 86,182 housing units in Tempe, and about 63% of them were built in 1989 or earlier. The 1970s were the biggest building decade, at 24.2% of homes.
An older home doesn't always mean an old roof. Plenty of roofs have been replaced along the way. But when a roof has been up there a long time, a storm may find the spots that were already wearing. That is why we would rather inspect the whole roof than only the spot that leaked. Here is our plain opinion: on an older Tempe home, a leak is the roof asking for a full look, not just a patch.
Repair or re-roof after a Tempe storm?
If the storm damage is in one area on a roof that is otherwise in good shape, we repair it. If the roof was already worn across the board, a re-roof may make more sense. Our quick answer on repairing or replacing a roof has the short version, and our roof repair service page covers how a repair visit works.
When a full re-roof is the answer, here is what to expect. Shingle re-roofs are typically $8,000 to $15,000, and tile re-roofs are typically $12,000 to $22,000. Both are typical ranges, not quotes. Every quote is written, with the full scope spelled out. Our warranty is a 10-year workmanship warranty on every full re-roof, 2 years on repairs.
If your leak showed up during the rain around Halloween weekend rather than a thunderstorm, our post on roof leaks after heavy rain in the East Valley covers what to check from inside the house.
From a recent Gilbert job: This one was a tile roof in Gilbert in October 2026, not in Tempe. A water spot appeared on a bedroom ceiling, which the property manager tied to the Aug 31 storm. Our rep found two roof penetrations directly above the spot, the most likely entry point, and the original felt underlayment curling badly. We replaced the underlayment. We removed the tile by hand, tore off the old underlayment to the decking, installed new underlayment plus ice and water underlayment, and reinstalled the tile. On most East Valley tile roofs, the underlayment wears out long before the tile does.
Frequently asked questions
Who do I call for an emergency roof leak in Tempe?
Call a roofer who answers 24/7 and can inspect the roof and write up what failed. Our number is (602) 806-6806, and we answer 24/7. We walk the roof, take photos, and you get a written report, so you know what failed before any repair is agreed.
Should I take photos before I call my insurance company?
Yes. Photograph the ceiling, the drip, anything that got wet, and any roof pieces in the yard, and write down when the storm hit. Those notes help when you talk to your insurer. Coverage questions go to your insurer, not your roofer.
Can I get my roof inspected after hail in Tempe?
Yes. NOAA logged quarter size hail in Tempe on Oct 13, 2025, so it does happen here. Our inspection is at no charge and usually takes under an hour. We suggest one once a year and after big storms, hail or not.
Will you deal with my insurance adjuster?
With your permission, we meet the adjuster at your home for the inspection. At your request, we send photos and inspection reports to your insurance company, and we prepare supplements when they're needed. We won't negotiate the claim or interpret your coverage.
Book an inspection
Book an inspection with us. We answer 24/7 at (602) 806-6806.
WRITTEN BY
Tuuta Pulotu is the CEO and co-founder of All Storm Roofing. He was born and raised in Arizona. His mom is from Hawaii, his dad from Tonga, and Tuuta grew up in the trades working alongside his father, who's been running a concrete crew in the Valley. Before founding All Storm in 2022, Tuuta spent years in solar sales. Long enough to watch too many East Valley homeowners get pushed into roof decisions they didn't fully understand. He started All Storm to flip that conversation: be the contractor who tells homeowners what's actually going on with their roof, even when the truth costs him the job. He runs All Storm out of Gilbert, where he lives with his wife and four kids. AZ ROC #345156. TAMKO Pro Diamond Certified. The only TAMKO Pro Diamond Certified contractor in Arizona.